Privacy Policy

Introduction

This website, the associated mobile applications, and the services provided through the website and the mobile applications (the "Platform") are owned by Divine Matrix Technologies Private Limited and/ or its affiliates ("Bhagyam"). Bhagyam ("we", "us" and "our") is fully committed to respecting your privacy and is committed to protecting it through our compliance with this privacy policy ("Privacy Policy"). This Privacy Policy describes: (a) statement of Bhagyam's practices and policies; (b) the types of information that we may collect from you when you access/use the Platform, and (c) purposes of and how we will collect, use and disclose information obtained from your use of the Platform; and (d) security practices and procedures for protecting the privacy of your information.

Your access and use of the Platform constitutes your agreement to be bound by the terms and conditions of this Privacy Policy, which will be deemed to establish a contractual relationship between you and Bhagyam, and shall be read together with and construed under applicable laws of the country where you access and use the Platform, including provisions of the EU General Data Protection Regulation, the (Indian) Information Technology Act, 2000 ("IT Act") and the Rules made thereunder and as amended from time to time. This Privacy Policy does not require any physical, electronic, or digital signature and this Privacy Policy shall be a legally binding document between you and Bhagyam and shall be an electronic contract within the provisions of applicable laws on electronic documents/records in various jurisdictions and statutes, as may be applicable.

By using or accessing the Platform, you are agreeing with and consenting to the practices described in this Privacy Policy. You also expressly consent to our use and disclosure of your Information (as defined below) in any manner as described in this Privacy Policy. If you do not agree with this Privacy Policy or the terms contained herein, you should immediately cease using the Platform. As this Privacy Policy may be updated from time to time as the Platform and its content develops and matures, we encourage you to check this Privacy Policy regularly.

Definitions

"Account" refers to the password-protected/OTP-protected member registration account created by users to access and use the Platform. .

"Non-personal Identification Information" refers to any non-personal information collected from you according to your access/use of the Platform, including but not limited to the browser name, the type of computer, and technical information about your means of connection to the Platform such as the operating system, the Internet service providers utilized and other similar information.

"Personal Identification Information" means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about a person whose identity is apparent, or can be reasonably ascertained, from the information or opinion including, but not limited to, when you visit the Platform, register, apply for a position, respond to a survey, fill out a form, and anything else in connection with other activities, services, features or resources we make available on the Platform. You may be asked for personal information including, but not limited to name, email address, phone number, and residential address disclosed by you concerning the services available on the Platform. You may, however, also visit our Platform anonymously. Bhagyam will collect Personal Identification Information from you only if you voluntarily submit such information to us. You can always refuse to supply Personal Identification Information, except that it may prevent you from engaging in certain activities/services available on the Platform.

"Sensitive personal data or information"/"SPDI" consists of information relating to the following: (i) passwords; (ii) financial information such as bank account or credit card or debit card or other payment instrument details; (iii) physical, physiological and mental health condition; (iv) sexual orientation; (v) medical records and history; (vi) Biometric information; (vii) any detail relating to the above clauses as provided to body corporate for providing service; and (viii) any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise. For this Privacy Policy, Non-personal Identification Information, Personal Identification Information, and SPDI shall together be referred to as "Information".

"Third Party" refers to any person or entity other than you or us.

PRIVACY AND INFORMATION COLLECTED BY US

We are committed to protecting the privacy of individuals' Information. We support the right to privacy, including the rights of individuals to control the dissemination and use of personal data that describes them, their personal choices, or life experiences. We are bound by the privacy principles set out under applicable laws, including without limitation the IT Act and applicable rules thereunder, and the EU General Data Protection Regulation (together, the "Privacy Laws") concerning its management of Information of individuals who access the Platform. We will only collect Information using this Platform and use, disclose and store that Information following the Privacy Laws and this Privacy Policy.

The type of information we collect from you depends upon your use of the Platform. Generally speaking, however, the information which we may collect can be divided into the following broad categories: (i) Personal Identification Information you give us: we receive and store information which you enter into the Platform. This may represent a wide range of information. For example, when you create an Account on the Platform, we will collect information from you such as your name, e-mail id, phone number, residential address, qualifications, and marital status. In some situations, we may also require you to disclose demographic information including gender, age, education, family history, and other relevant information. (ii) From Third Party Sites: You may also register for an Account using your existing Facebook or Gmail or similar Third Party accounts and log-in credentials (your "Third-Party Site Account"). As part of the functionality of the Platform, you may link your Account with Third-Party Site Accounts, by either: (i) providing your Third Party Site Account login information to us through the Platform or (ii) allowing us to access your Third-Party Site Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Site Account. If you decide to register by logging into the Site vide a Third Party Site Account, we will obtain the information you have provided to the applicable Third Party site service provider (such as your "real" name, email address, profile picture, names of friends, names of groups to which you belong, other information you make publicly available via the applicable Third Party site service provider and/or other information you authorize us to access by authorizing the Third-Party site service provider to provide such information) from your Third Party Site Accounts. Depending on the Third Party Site Accounts you choose and subject to the privacy settings that you have set in such Third Party Site Accounts, you understand that by granting us access to the Third Party Site Accounts, we will access, make available, and store (if applicable and as permitted by the Third Party site service provider and authorized by you) the Information in your Third Party Site Accounts so that it is available on and through your Account on the Site. (iii) Non-personal Identification Information we collect from you: we may from time to time receive and store certain automatic information relating to your use of and behavior on the Platform. For example, we may record information such as the areas of the Platform accessed by you and your IP address. This enables us to identify the areas of our Platform that are most popular and to tailor the Platform accordingly. (iv) Non-personal Identification Information stored and obtained from "Cookies": the Platform makes use of a feature of Internet web browsers called "cookies"; small pieces of information stored by your browser on your computer's hard drive. The use of cookies allows your browser to remember some specific information relating to you and your use of the Platform and helps us to make your use of the Platform easier by storing information about your preferences. Whenever you visit our Platform, we will check with your browser for the presence of our cookies, which contain information such as whether you have visited the Platform before and your preferences for our Platform. If you prefer not to receive cookies you can adjust your Internet browser to refuse cookies or to warn you when cookies are being used. However, the vast majority of our Platform will not function if cookies have been turned off, and set your browser to "warn" you when cookies are used will reduce your enjoyment of the Platform. For this reason, we strongly recommend that you leave cookies fully functional. We never use cookies to retrieve information from your computer that was not originally sent by us, do not allow or share Third Party access to cookies placed by our Platform, and except as outlined above, do not share any information obtained from them with any Third Parties. (v) SPDI: You may also be asked to disclose/affirm certain SPDI including but not limited to details of your health condition or medical history, etc., for accuracy in providing services on the Platform. The type of information collected from you will vary based on your interaction on the Platform. Bhagyam undertakes to protect the data provided by you under reasonable security practices and procedures and in compliance with applicable Privacy Laws. You hereby consent to the disclosure of your SPDI to Third-Parties such as employees of Bhagyam as required by them to perform their functions with the Platform.

POUR USE AND DISCLOSURE OF YOUR INFORMATION

Information that is collected from the Platform is also used by us to operate the Platform, to provide you with information, activities, services, features, or resources we make available on the Platform, and to help us improve the Platform and the services we offer.

We make all efforts to ensure that we collect only such Information that we believe to be relevant to record and support your access to the Platform and provide you with the services offered on the Platform.

We will not disclose Information about you collected through the Platform to Third Parties except: (i) To our Employees, Contractors, and Agents: from time to time we may engage or employ other companies and individuals to perform functions on our behalf. These Third Parties will have access to only that Information required by them to perform their functions and may not use such information for any other purposes. Such Third Parties shall ensure the same level of data protection of your Information as agreed to under this Privacy Policy; or (ii) Where required by Law: in certain circumstances, we may be required by law to disclose your Information, for example to law enforcement agencies; or (iii) With your Consent: other than as outlined above, we will endeavor to provide you with notice (which may occur via your nominated e-mail) when we wish to provide Information about you to Third Parties and provide you with the opportunity to choose not to share that Information.

SECURITY

We strive to ensure the security, integrity, and privacy of your Information and to protect it against unauthorized access or unauthorized alteration, disclosure, or destruction. We implement appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access and to maintain data security.

However, we cannot guarantee absolute security as no method of protection and transmission of data is completely secure. We are also not responsible for any breach of security or for any actions of any Third Parties that receive your Information. Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage, or misuse of your Information, if such loss, damage, or misuse is attributable to any event that is beyond our reasonable control.

An important aspect of the security of your Information is the password protection system. You must keep your Account login credentials including password secure and take care not to disclose it to any Third Parties. Although we will take care to ensure maximum security for your information, you are ultimately solely responsible for maintaining the secrecy of your Account login credentials. Please notify us immediately if you believe that your password has been disclosed, or you become aware of any unauthorized use of your Account, or any other breach of security.

ACCESSING, UPDATING, DELETING, AND AMENDING YOUR INFORMATION

You may seek access to Information which we hold about you. We will provide access to that Information following the applicable laws although certain exemptions may apply to the provision of that Information. We may charge an administration fee for granting access to information.

We will also take reasonable steps to accurately record the Information that you provide to us including any subsequent updates. You can review, update and amend the Information that we maintain about you, and you may request we delete Information about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or is being processed in a way that infringes any applicable legal requirement. Your right to review, update, amend and delete your Information is also subject to applicable laws, including any statutory retention requirements.

OTHER IMPORTANT INFORMATION

The Platform may contain links to other applications or websites. Except for other platforms owned by us, you agree and acknowledge that these applications and websites are operated by Third Parties and are not controlled by, or affiliated to, or associated with us unless expressly specified. Accordingly, we do not control the privacy practices or policies of the applications and websites reached through links from this Platform. If you have any questions about the privacy practices and policies of those Third Party platforms, then you should contact the companies controlling those sites directly.

Nothing in this Privacy Policy guarantees that we will collect or store any Information about you and your use of this Platform. You are responsible for keeping your records relating to your use of the Platform and any transactions conducted via it, and for complying with any applicable record-keeping legislation.

We may share information if we think we have to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud.

ACCOUNT DELETION PROCESS

If for some reason you ever want to delete your account, you can do that at any time by emailing us to support@astrobhagyam.com. In the email, please mention the phone number you've used to register. We will send a SMS or WhatsApp message to that phone number to validate the authenticity. It may take 5 business days to delete the account. Upon deletion, you will receive an acknowledgement to your registered phone number. Information that you have shared with others, others have shared about you, or content other users may have copied and stored, is not part of your account and may not be deleted when you delete your account.

AMENDMENT TO THE POLICY

Bhagyam has the discretion to update this Privacy Policy at any time. We encourage you to frequently check this page to stay informed on any changes to the Privacy Policy. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically to be updated on any modifications. Your continued use of our Platform after we affect any changes to the Privacy Policy signifies your acceptance of those changes.

Grievance Officer

If you have any queries relating to the processing/usage of Information provided by you or this Privacy Policy, you may contact our Grievance Officer Mr. Gaurav Upadhyay, CEO & Head of Product at support@astrobhagyam.com or write to us the following address:

Mr. GAURAV UPADHYAY
Divine Matrix Technologies Private Limited
661, Sai Kripa Colony, Near IPS School,
Scheme No. 171,
INDORE 452010, Madhya Pradesh, India
Attention of: Gaurav Upadhyay

Updates to this policy

This Privacy Policy was last updated on 26.03.2024. From time to time, we may change our privacy practices. We will update this page for any material changes to this policy as required by law. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy are subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.